Return Policy

At BlinsKart, we aim to ensure complete satisfaction with every purchase. This Return Policy explains the conditions, process, and timelines for returning products purchased through our platform.

By placing an order on BlinsKart, you agree to the terms outlined below.

1. Eligibility for Returns

Products may be eligible for return under the following circumstances:

1. The product received is damaged, defective, or broken
2. An incorrect product was delivered
3. The product does not match the specifications or description mentioned on the Platform

All return requests are subject to verification and approval by BlinsKart and/or the respective supplier.

2. Non-Returnable Items

The following items are not eligible for return, unless damaged or defective at the time of delivery:

1. Customized or made-to-order products
2. Bulk or special procurement orders
3. Clearance or discounted products
4. Perishable or consumable goods
5. Products marked as “Non-Returnable” on the product page

3. Return Request Timeline

1. Return requests must be raised within [3–7] days of delivery.
2. Visible damages must be reported at the time of delivery or within 24 hours.
3. Requests submitted after the specified timeframe may not be accepted.

4. Return Request Process

To initiate a return:

1. Email support@blinskart.com with your Order ID
2. Attach clear photos/videos showing the issue
3. Our team will review and respond within 2–5 business days

Once approved, return instructions will be shared.

5. Condition of Returned Products

1. Products must be returned in original condition, unused, and with original packaging.
2. All accessories, manuals, and invoices must be included.
3. Items failing inspection may be rejected and returned to the customer.

6. Pickup & Logistics

1. Return pickup will be arranged based on product type and location.
2. In some cases, customers may be required to ship the product back.
3. Logistics or handling charges may apply, depending on the reason for return.

7. Inspection & Approval

1. Returned items will be inspected by the supplier or BlinsKart team.
2. Approval is subject to quality checks and policy compliance.
3. BlinsKart’s decision on return approval shall be final.

8. Replacement or Refund

1. Approved returns may be eligible for replacement or refund, based on product availability.
2. Refunds will be processed as per BlinsKart’s Refund Policy.
3. Replacement timelines may vary depending on supplier availability.

9. Supplier-Specific Return Policies

Some products may be governed by supplier-specific return terms, which will be mentioned on the product page or invoice. Such terms will take precedence over this policy.

10. BlinsKart’s Rights

BlinsKart reserves the right to:

1. Reject returns that do not meet policy conditions
2. Update or modify this Return Policy at any time
3. Deduct applicable logistics, handling, or restocking charges

11. Contact Information

For return-related assistance:

📧 Email: support@blinskart.com